complainless: (adj.) 1. to be free of complaints 2. a pleasure to be around
“This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of Nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy.”
George Bernard Shaw (1856–1950)
Irish playwright and critic
Your words move others. Your words move you.
Let yours send everyone in the right direction.
To be ComplainLess…
1. Be aware. Recognize your typical paths to complaining – what (who) sparks your tendency to gripe. Minimize your exposure to them (eliminating those ‘sparks’ altogether may not always be realistic or the best thing). Know that your grumbling is a complete waste of energy.
2. Be thankful. Regularly reflect on all the good in your life (people, opportunities, things). Understand and enjoy how lucky you really are. Be entitled to nothing.
3. Pause before you begin. Clip a complaint as you feel it coming. Put a smile or thoughtful statement in its path. Blame no one. Blame nothing.
4. Be accountable. Focus on solving problems rather than having them (especially with prospects and customers). Set the example for others and recommit when you slip. Care for yourself and create a positive habit.
Simple. More enjoyable for everyone. SalesTough.
“If you have not slept, or if you have slept, or if you have headache, or sciatica, or leprosy, or thunder-stroke, I beseech you by all angels to hold your peace, and not pollute the morning… Love the day.”
Ralph Waldo Emerson (1803–1882)
American writer and activist
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